Selection

Too often online supplement retailer are guilty of supplying poor quality products with limited selection. Vitacost.com has quite an impressive selection of vitamins. In fact, they say if you cannot find what you are looking for, they will track it down for you and offer it at a discount. That seems to be the kind of business philosophy behind Vitacost.com, and that is certainly a good thing for people who are serious about their vitamins and nutritional supplements. Although they are missing some of our favorite diet pills, they certainly have good roster of brands. The website offers good informational resources, helping customers to make educated purchases. The community discussion board and “progress blogs” are two of these methods of sharing information, and access to the Health Notes Encyclopedia is also a valuable tool. Vitacost.com has a presence on Facebook and Twitter, which further reinforces their cause. Although the site is visually over-stimulating and contains really annoying pop-up ads, it is organized much more conveniently than most web-stores out there. Under the ‘Categories’ tab they list out all of their product denominations. Here you can find their abundant library of supplements. We found many of the top quality ingredients that are on the market, but they also offer so many other products, it is be hard to be sure they offer the same quality pill as a specialist would. Smaller, specialty stores are much easier to hold accountable for their products and they are much more likely to regulate the quality of their products. In spite of that, Vitacost.com does offer a satisfaction guarantee that is better than some stores, but it falls short of greatness because it limits customers to a 30-day time limit to return unwanted products for a refund. However, they refund all un-opened bottles and one opened bottle, while most stores do not refund opened bottles at all.

Customer Service

Vitacost.com scores high on their customer service capabilities. If you are searching for a certain brand or product and cannot find it, or it is way too expensive elsewhere, they will track down a good source for you and get it cheaply. They also have the latest technology in place to ensure orders are conducted safely and securely. And, they vow not to share your information with unwanted third parties like many sites do. Their shipping policy is pretty average. The best stores out there provide at least some sort of conditional free shipping, but Vitacost.com charges $4.99 for a 3-10 day delivery within the Continental United States (9.99 for Puerto Rico, Hawaii, and Alaska). Customers may place orders via telephone or post-mail, in addition to ordering online.

Vitacost.com

This store is a good all-round place to shop, especially for hard-to-find vitamins. Their shipping and return policies are average, but their selection and wholesale pricing are quite good. If you are interested in the best diet pills on the market, we suggest you look to specialized store for top quality dietary supplements.